Practical experienced and accomplished IT professional with more than 7 years. Skilled Microsoft operating systems and maximizing the overall computer system performance. Diagnoses/troubleshoot and resolves hardware, software, network, system problems and replaces defective components when necessary thought teamviewer/logmein.
I also have strong hands and big teams on experienced following skills:
WordPress/Joomla set up and customization, PHP/MySQL, CSS/HTML, Website Design, Web Programing, Web Services, Architecture, BPO, IT and IT Enabled Services, Software Development, Software Maintenance, Software Services, Software Testing and Quality Control and Quality Assurance etc.
Administrative Support & Marketing::
Customer Service & Support, Instant Support, Email Support, Buy & Sell via PayPal, Email Marketing, Send Email Unlimited, Advertising, Affiliate Marketing, Craigslist, Professional Data Entry, Virtual Assistant, Telemarketing, Market Research, Sales & Lead Generation, SEM, SMM, SEO, Webmaster Tools, Google Adwords, Google Adsense, Google Analytics etc.
Cisco Managed Switch Administration, VLAN, LAN/WAN, Configure Cisco/Router All Series, Linux (CentOS, Redhat, Ubuntu, Debian, Fedora, Gentoo, MikroTik, Suse. etc), Open Source, VoIP, Linux: Advance LAMP system administration, Oracle, MySQL, Postgres, Apache, Lighttpd, JBoss, Tomcat, Squid Proxy, HA Proxy, Asterisk, Clustering, High Availability, VPN, Puppet, DNS, Zimbra, Cluster, Monitoring and Alerting system such as Nagios, Cacti, MRTG.
Microsoft Windows Technologies::
Windows Small Business Server / Server 2012 / 2008 R2 / 2008 / 2003 | Windows 8 / Win7 / VISTA / Win XP.
User Support and Responsibility::
✔ Diagnoses/troubleshoot and resolves hardware, software, network, system problems and replaces defective components when necessary. Provides real time escalation response for support issues and provides incident management. Creates and maintains metrics on network performance and availability.
✔ Analyzes and supports pioneer network solution’s internal data communications systems which may include the local area network (LAN) wide area network (WAN) Internet system or network system segment(s).
✔ Maintains computer networks and related computing environments including cable plants, wiring and all other computer hardware, systems software, applications software and configurations.
✔ Active Directory and user Management, Microsoft Exchange, IIS, MS SQL, Orion Monitoring and Alerting System, Group Policy, DNS, File Server, MAP Network Drive, VBScripts, Performs data backup and disaster recovery operations.
✔ Make authentication, set user and group policy as per organization requirements.
✔ Designing Windows Network Servers with various purposes.
✔ Recommend and perform upgrades, ad-hoc updates and patches to ensure longevity and security of computer systems, Microsoft Security Essentials, Windows Password Recovery.
✔ Antivirus Management, Virus Removal, Adware, Malware, Spyware, Kaspersky Administration, Defender, Symantec, Avira, Norton, AVG, Eset, Panda, Mcafee, Trend Micro etc.
✔ Will be maintaining desktop computers, peripheral equipment and software, and ensure uptime of production systems across all departments.
✔ Will have to work with vendor support contacts to resolve technical problems with desktop computing equipment, software, networks and ISPs.
✔ Will be a part of administration of the network, run through a UTM firewall, and connected to multiple high speed Internet connections. Will also be responsible for maintaining and improving company IT security.
✔ Ensure proper usage of computers, Internet and emails among staff by monitoring and maintaining security logs of their LAN/WAN usage, and reporting improper usage to the management. Performing desktop computer audits regularly and create/maintain audit video reports.
✔ Primary job responsibility involves preventive maintenance against breakdowns and failures of IT equipment.
✔ Will have to work with procurement staff to purchase hardware and software, whenever required.